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How to Use TTY Relay 

TTY Kentucky Relay Services

TDD users: 1-800-648-6056
Voice users: 1-800-648-6057

Language assistance is

provided at no cost.

How to make a Relay Call

TTY Users:

  1. Turn on the TTY

  2. Hold down the "Ctrl" button and press "0" to dial.

  3. Type in 711 or 1-800-648-6056

  4. The Relay Center will send this message: "KRS CA #0000 NBR PLS GA"

  5. Type the area code and number you are calling, along with any calling instructions, then type "GA"

  6. The CA will then dial the number and your conversation will begin.

  7. Be sure to type "GA" when you are finished with what you have to say.

VCO Users:

  1. Lift handset, dial 1-800-648-6056 or 711 from the keypad or press the "RELAY #" button to dial from memory.

  2. After the CA answers in text, press the "REL MSG" button.

  3. When you see "GA" on the display, tell the CA the number you wish to call.

  4. When connected, read messages on the display and start speaking when you see "GA."

  5. Be sure to say "go ahead" when you are finished speaking.

Voice telephone users:

  1. Call the Kentucky Relay Service at 711 or 1-800-648-6057

  2. You will hear: "Kentucky Relay Service CA#0000. May I have the number you are calling, please?"

  3. Tell the CA the telephone number you want to call.

  4. While your call is being relayed, talk as though you are speaking directly to the person you called.

  5. Each time you finish speaking, say "go ahead" to let the CA and the person you are calling know that you are finished.

Uniphone Users:

  1. Press TTY ON/OFF then you will see TEXT TELEPHONE.

  2. Press DIAL, then call the Kentucky Relay Service by typing 1-800-648-6056 or 711.

  3. You will see the Operator's response displayed on the LCD screen, "Kentucky Relay Service CA # 0000.

  4. May I have the number you are calling please."

  5. For a VCO call, type VCO ON (If a customer profile is set with KRS the operator will automatically respond VCO ON).

  6. Type (for TTY) or voice (for VCO) the area code and number you want to call, along with any instructions, then type or voice "GA" when you are finished.

  7. When connected, begin your conversation (TTY = type and read) or (VCO = speak and read).

  8. Remember to wait for the "GA" from your party before speaking or typing and be sure to type or say "GA" when you are finished with what you have to say.

  9. Press the SHIFT and ON/OFF button to hang up and complete your call.

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Location

Our main office is located at 302 Eastwood Drive Fulton, Kentucky. 

FCTA also has an office at 3414 State Highway 45 North in Mayfield that is utilized mostly by Drivers to eat lunch, work on paperwork, and complete other tasks during their workday in the area. Some Drivers begin their workday there now.

 

Applications to become a FCTA Driver may be picked up at either office in Fulton or Mayfield 

In order to mail something to FCTA, please use P.O. Box 1601, Fulton, Kentucky 42041

Operating Hours

8 a.m. until 4 p.m. Monday - Friday. Demand Response ride hours are currently 9 a.m. until 4 p.m. Monday through Friday. Our front lobby is open 8 a.m. until 4 p.m. It has an ADA accessible entryway.

Holiday Closures

Holidays observed by FCTA

(Offices will be closed. Only limited medical trips will be made.)

* New Years Day

* Memorial Day

* Independence Day

* Labor Day

* Thanksgiving Day

* Black Friday

* Christmas Eve

* Christmas Day

Equal Opportunity Employer/Affirmative Action

Fulton County Transit Authority is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Fulton County Transit Authority is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.  All employment decisions at Fulton County Transit Authority are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Fulton County Transit Authority will not tolerate discrimination or harassment based on any of these characteristics. FCTA encourages applicants of all ages.

Contact Us

270-472-0662 (Main Number) Listen the the menu for the extension number for the person you are calling.

270-472-0668 (Fax)

844-575-9676 (GRITS)

TTY/KY Relay Service: Dial 711

Language assistance is provided at no cost.

Contact Webmaster: Information@fultontransit.com

This publication is also available in alternative formats.

For information on those, LEP or Reasonable Modification/Accommodation requests, please contact FCTA Executive Director Kevin Kelley at 270-472-0662.

INCLEMENT WEATHER NOTICE - Services will be closed when roads are hazardous. FCTA resumes service as roads are cleared. Watch for inclement weather posts on this site as well as the FCTA Facebook page.

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